Level Sense Device Password Reset

 

 

To clear the Wi-Fi credentials from the Level Sense device, complete the following password reset steps (the steps are valid for Pro, Sentry, and Freezer Sentry devices)...

1. Press and hold the Silence button until all four LEDs turn solid red. If after 10 seconds they have not turned red, release the button for a few seconds and try again. It can take several attempts to get into password reset mode.

2. Once all four LEDs turn red, click the silence button two times so that only two of the red LEDs remain lit, usually this requires two button clicks. Wait ten seconds and press the RESET button.

3. The password reset is complete. A red cloud LED following hotspot mode setup typically means an incorrect SSID or Password. Remember these fields are case sensitive. Use password reset to return the device to hotspot mode and repeat the hotspot setup steps.

 

To connect to Wi-Fi with hotspot mode please follow the instructions in the blog post titled "Connecting A Level Sense Pro & Sentry to a Wireless Network"

73 comments

Greg Brooks

Greg Brooks

does not work

Todd Vollins

Todd Vollins

And when all these steps fail..many times…installed new modem/wireless system.
Looking at the router itself and Level Sense Pro is connected…performed PW reset MANY times..still red on the device..but seen and reported connected by router..rebooted router..no joy..help

Michele Trait

Michele Trait

how do i get the device to connect to new wifi? i reset the alarm have white ICLOUD light= need to reset password? get it to recognize new router

HIFZUR RAHMAN

HIFZUR RAHMAN

Cloud light is continuously blinking red and not gettng detected to the App

Stephen McRae

Stephen McRae

Good day,
First time setting up system.
I am having trouble setting up my Level Sense Sentry. I am only getting a steady, power & cloud & alarm as a steady blue light and a slow blinking yellow to blue cloud light after trying to connect to my home network. No problems for the Level Sense to see my network and I can put my password in for the SSID found. Then after the instruction to reset i get the lights I described above. Any suggestions would be appreciated.

Thanks
Steve

Dean Sheehy

Dean Sheehy

I need to connect my level sense sentry to a new SSID. The Sentry model has no user button as described above. It has a reset button and silence button on the right side. It has a sticker on the back that says, ‘level sense mini’.
How do I enter credentials for a new SSID on the model I have?
Thanks Dean Sheehy

Ben Stroup

Ben Stroup

Have tried 10 times but will not enter into password reset to setup new Wi-Fi access

MIKE SOLLEY

MIKE SOLLEY

your Sentry product, does not have a user button. and i need to reset my device.

now what?

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Steve Langer

Steve Langer

Hi, I have a level sense sentry. I am having trouble setting it up. Should it show up on my wifi suggestions in my wifi choices to connect to? How do I get a white cloud light to reset everything and start over? The online instructions a for the pro. witch I do not have. Need help. Thanks.

Bran

Bran

I am not getting reclaim codes for the device. Needed to reset it, and now I can not claim it.

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